The Lost Art of Developing Hospitality and Service Staff
Critical for success is our ability to attract and retain long-term hospitality professionals. Turnover is epidemic in the industry and the associated costs are enormous. Our managers are hired to complement the personality of their property. They set the tone and service standard by modeling the desired behavior. We trust them to represent us, as owners, in every decision they make with our guests comfort and satisfaction being our number one concern. No job is too small and no reasonable guest request is denied. We take personal pride and satisfaction in exceeding the expectations of our guests. That willingness to go above and beyond is a key personality trait and our number one qualifier for employment with Amazing Hospitality Group. This is a consistent chord that runs throughout our company from the president to the individuals working on the properties.
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